What does 100% mean to you?
Does it mean:
- 20 out of 24 hours of uptime?
- 22 out of 24 hours of uptime?
- 23.8 out of 24 hours of uptime?
- 24 out of 24 hours of uptime?
HINT: This is the answer.
Seriously! If you are a service provider and you have a 100% network and power uptime guarantee, are hosting corporate customers, and then have a 4 hour outage due to power on Saturday and then another 3 hour outage on Monday … you don’t have a 100% network and power uptime!
I’m sure that that’s surprising to many people who read this, but … come on! First off, 100% network and power uptime providers should have the following:
- Backup Power Systems
- Backup Network Providers
- Failsafe switches
If you don’t have those? Don’t guarantee 100%. If you want to guarantee 100% … get them.
Simple!